How we work

Embedded, not at arm's length

No behind-the-glass handoff. We sit in your stand-ups, your code reviews, and your incident channels, at whatever depth the engagement needs.

Engagement shapes

Three ways we plug in

Embedded augmentation

We slot two to six senior engineers into your existing team. Your processes, your tools, your tickets — we're a force multiplier, not a parallel track.

Typical shape

3–18 months · T&M with rate card · scope set quarterly

End-to-end delivery

We own the build from discovery to launch. Cross-functional team — engineering, design, PM — accountable for the outcome, not the hours.

Typical shape

3–12 months · fixed scope & price · shared incentives

Architecture & advisory

A CTO or principal engineer goes deep with your team for weeks, not days. Review, recommend, and stay close enough to live with the decisions.

Typical shape

2–8 weeks · retainer or fixed engagement · 1–2 people

Process

Five steps. No surprises in week six

  1. 01 · WEEK 0

    Discover

    Stakeholder interviews, a working session with whoever owns the problem, and a technical audit of the systems we'll touch. Output: a shared definition of done.

    Artefacts · interview notes · audit report · success-criteria doc

  2. 02 · WEEKS 1–2

    Design

    Architecture, UX flows, and a thin prototype — co-designed with your team. We deliberately ship one risky thing first to validate the riskiest assumption.

    Artefacts · architecture doc · flows · spike code · risk register

  3. 03 · WEEKS 3–9

    Build

    Two-week sprints, demoable increments at the end of each. Embedded delivery means your engineering leads see the code as it's written, not at handover.

    Artefacts · sprint demos · staging deploys · running CI · weekly written update

  4. 04 · LAUNCH WEEK

    Launch

    Migration plan, performance baselines, runbooks, and a 24/7 incident rota for the first two weeks post-launch. We don't disappear at the cutover.

    Artefacts · runbook · migration playbook · KPI dashboard · on-call rota

  5. 05 · ONGOING

    Scale

    Optional retainer for feature velocity, reliability tuning, and observability work. Or full handover to your team with whatever knowledge-transfer support you need.

    Artefacts · code, docs, runbooks transferred · KT sessions · retainer plan

Communication

No status-update theatre

Daily

Stand-ups

15 minutes, your timezone, your tooling. We join yours rather than duplicating into Slack.

Weekly

Written update

A short Loom or doc — what shipped, what's blocked, what we're worried about. Shareable upward.

Bi-weekly

Sprint demo

Demoable increment in staging. No "for-show" demos — we walk through the actual product.

Monthly

Steering review

Sponsor-level check-in. We bring the trade-offs, you make the calls.

Boundaries

What we won't take on

Body-shop staffing

If the engagement is purely "send four engineers, manage them ourselves" with no architectural ownership, it's not a fit. We're a partner, not a labour pool.

Vendor lock-in by design

Every engagement ends with your team able to operate what we built. Code, docs, runbooks transferred. If you want to take it in-house, that's the goal.

Recommend it and ghost

If we won't put a piece of tech on our own on-call rotation, we won't recommend it for yours. Architecture choices come with operational accountability.

"Yes, that's possible"

When something's a bad idea, we say so on the first call — not after the SOW is signed. Direct and opinionated is one of our values, not a marketing line.

Get started

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